Patient Centered Medical Homes (PCMH) - Level 3 Certified Provider

Delivering outstanding care to our patients has and always will be our #1 goal.  To this end, Reedy Family Medicine has sought, and achieved national certification at the highest possible level as a Patient Centered Medical Home (PCMH).  RFM has been recognized as a PCMH Level 3 Status Provider, which is the highest of 3 levels recognized by the National Committee For Quality Assurance (NCQA).

What It Means to Be A PCMH.

A PCMH is a model of healthcare delivery that focuses on coordinating all members of a patient’s care team in order to provide maximum service and minimum hassle for the patient and his/her family. Our entire RFM team has pledged to adopt the PCMH national standards model to increase our emphasis on the patient experience, enhance clinical performance and coordination of care. 

As a Level 3 PCMH provider, Reedy Family Medicine is more focused than ever on putting the “whole patient" at the center of the health care system, and provide primary care that is Accessible, Continuous, Comprehensive, and Compassionate.  

How does a PCMH Improve the Quality of Care?

  1. Acting as your medical headquarters, a PCMH is your advocate, helping you navigate the seemingly fragmented medical system. It gives you maximum efficiency.
  2. Streamlined coordination makes it easier for you to access your care givers and your records. In other words, you’ll get shorter wait times. It gives you maximum accessibility.
  3. It provides a channel for all of the people involved in your care to communicate openly and clearly. It gives you minimum hassle.

PCHM —A Model for Better HealthCare 

More than being a  physical location, a PCMH is also a model of patient care that centers on how primary care is organized and delivered. The PCMH model coordinates all aspects of care and rests on five major tenants:

  1. Comprehensive care. Whole patient care requires a number of professionals who function as a team; the PCMH is the team’s headquarters.
  2. Patient-centered care. No matter how many people are on the team, the key player is always the patient. You play an active role in the care you receive. It is always all about you.
  3. Coordinated care. With a number of players and with pending significant changes in the health care system, coordination and communication are more important than ever. A PCMH facilitates communication and synchronization between all the moving parts.
  4. Accessible services. Shorter waits, enhanced hours, and varied forms of communication puts service at your fingertips.
  5. Quality and safety. These are the bases of all that we do: care for you with top-notch quality and safety. PCMHs use measurable parameters to support those bases.